Silversea Introduces Enhanced Personal Log-In Area on Its Website
Reservations for specialty restaurants can now be pre-booked online at ‘My Silversea’
Jan 28, 2014 – Ultra-luxury Silversea Cruises today revealed its latest innovation to make travel planning easier. The new “My Silversea” personal log-in area is now available at Silversea.com, enabling both guests and travel agent partners to conveniently update their profile and preferences, arrange activities prior to a reserved voyage, and access a host of additional features.
Plus, luxury travel enthusiasts who are interested in Silversea, but have never sailed with the line, can now easily register at My Silversea to receive brochures and other communications.
For the first time, specialty restaurant dinner reservations can now be pre-booked in advance (from 120 to 7 days prior to sailing), along with the optional shore excursions, beauty, spa and fitness services that previously have been available to reserve in advance through the line’s website. Members of Venetian Society, Silversea’s past guest loyalty club, will now also be able to conveniently keep track of their past voyage history by logging into “My Silversea.” “Besides being more intuitive for the user, one of the great enhancements of ‘My Silversea’ is that guests sailing on our classic fleet, and their travel agents, can now make online dinner reservations for the first time,” said Kristian Anderson, Silversea’s senior vice president of sales and general manager for North America. “And travel agents will now find it much easier to access valuable marketing support tools and manage their clients’ bookings online.”
For booked guests, the new more user-friendly portal replaces the “My Voyage” section of Silversea.com, and travel agents will now simply log into “My Silversea” instead of the line’s previous dedicated online travel agent centre.
“My Silversea” is available for guests sailing on expedition cruises; however, the option to pre-book certain services and activities is still under development and will soon follow.
About Silversea Cruises
Silversea Cruises, which is chaired by Manfredi Lefebvre d’Ovidio, is recognised as an innovator in the luxury cruise line industry, offering guests large-ship amenities aboard its intimate, all-suite vessels: Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper and Silver Spirit – all designed to offer an atmosphere of conviviality and casual elegance. With the inclusion of the expedition ships Silver Explorer, Silver Galapagos, and Silver Discoverer (debuting March 2014), Silversea Cruises’ itineraries encompass all seven continents and feature worldwide luxury cruises to the Mediterranean, Caribbean, both polar regions and over 700 fascinating destinations in between.
In the US, Silversea has been voted “World’s Best” by the readers of Condé NastTraveler (nine times) and Travel + Leisure (seven times), and awarded “Best Luxury Cruise Line” by CruiseReport.com (2012) and “Best Small Ship Cruise Line” by Global Traveler (2013). International awards include “Five Star Diamond Award” from the American Academy of Hospitality Sciences (2013); “Best Small Ship Cruise Line” in the Readers’ Choice survey conducted by Britain’s Condé Nast Traveller magazine (2013); “Best Luxury Cruise Line” by Australia’s Cruise Passenger magazine (2012); “Best Small Luxury Cruise Line” by China’s Travel + Leisure (2012); and “Star Luxury Cruise Company” according to UK’s Travel Bulletin (2013).
SOURCE: Silversea Cruises